holistic and individual

Our management and marketing services are all tailored to suit your specific spa and you can specify the complete therapy for your business or just a one-off consultant service for your salon or spa.

You can request our holistic approach, involving for example, business strategies, marketing plans, promotional materials, PR campaigns, customer and competitor surveys, staff training and development.  

Alternatively, you can ask for one of our individual treatment, such as a direct mailer, email newsletter or customer loyalty programme. Or indeed anything in-between.  

Take a look at the range of business, consultancy, management, marketing and PR services we can offer your spa.

Marketing

• Marketing plans and strategy

• Competition analysis

• Marketing activity audit

PR campaigns (consumer and trade)

• PR plans and strategy

• News releases, features and articles

• Press launches and events

• Press visits

• Competitions

• Newsletter writing, design and print

• Exhibition support

• Crisis communications management

• Photography

Graphic design

• Branding and logo development

• Brochure and literature design and print

• Virtual brochures

• Display material and posters

Direct marketing campaigns

• Mailer design and production

• Email campaigns

Sales promotions and events

• Planning, creating and developing

• Organising and managing

• Marketing

• Display material

Advertising

• Design

• Media planning and buying

• Copywriting

Copywriting

• Brochures

• Mailers

• Leaflets

• Award entries

Web site development

• Planning and structuring

• Management and updating

• Copywriting

Training

• Half and full day seminars for management, therapists and support staff

Customer satisfaction

• First Impression Test

• Customer satisfaction surveys

• Mystery shopping

• Customer comment card design and production

• Loyalty schemes

• Performance monitoring and evaluation